Accessibility statement for Providence Learning Partnership websites

Providence Learning Partnership is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the following websites:

These websites are run by Providence Learning Partnership.

Providence Learning Partnership is a company limited by guarantee, Companies House number 11652271, and an exempt charity registered in England and Wales.

Registered address:
C/O Durham Sixth Form Centre
Providence Row
The Sands
Durham
Co Durham
DH1 1SG

We want as many people as possible to be able to use our websites. For example, that means you should be able to:

change colours, contrast levels and fonts using your browser or device settings
zoom in up to 400% without the text spilling off the screen
navigate most of the websites using a keyboard
navigate most of the websites using speech recognition software
listen to most of the websites using a screen reader
understand the website content, which we aim to make as clear and simple as possible

AbilityNet has advice on making your device easier to use if you have a disability: https://mcmw.abilitynet.org.uk/

We are also working to make sure new content published on the websites is accessible.

How accessible these websites are

The websites have recently had accessibility improvements completed to strengthen their alignment with the WCAG 2.2 AA standard.

However, we know some parts of the websites may not yet be fully accessible. These may include:

some PDF documents that may not be fully accessible to screen reader users
some older documents or downloadable files that may not be structured correctly
some colour combinations in website content or documents that may not meet minimum contrast requirements
some videos that may not yet have suitable thumbnails or supporting accessible content
some third-party content, embeds or systems that may not be fully accessible
some content pages or blog posts where heading structures may not always follow the correct order

We are continuing to review and improve these areas over time.

Feedback and contact information

If you find any problems not listed on this page, or you think we are not meeting accessibility requirements, please contact us.

Email: contactus@providencelearningpartnership.org.uk

Phone: 0191 383 0708

Postal address:
C/O Durham Sixth Form Centre
Providence Row
The Sands
Durham
Co Durham
DH1 1SG

When contacting us, please include:

the web address of the page or document you are having difficulty with
a description of the issue
details of the device, browser or assistive technology you are using, where relevant

Alternative formats

If you need information from these websites in a different format, such as accessible PDF, large print, easy read, audio recording or braille, please contact us using the details above.

Enforcement procedure

The Equality and Human Rights Commission is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service: https://www.equalityadvisoryservice.com/

Technical information about these websites’ accessibility

Providence Learning Partnership is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

These websites are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

Some PDFs and downloadable documents may not be fully accessible. For example, some may not have correct heading structures, meaningful link text, alternative text for images, or reading order suitable for screen reader users.

This may affect WCAG 2.2 success criteria including:

1.1.1 Non-text Content
1.3.1 Info and Relationships
1.4.3 Contrast Minimum
2.4.4 Link Purpose
2.4.6 Headings and Labels

We are reviewing documents and will aim to improve accessibility when documents are updated or replaced. New documents should be created with accessibility in mind from the outset.

Some pages or blog posts may not use headings in the correct order. This can make it harder for users of assistive technology to understand the structure of the page.

We are reviewing content processes so that headings follow a clear H1, H2, H3 structure.

Some colour combinations used in website content or documents may not meet minimum contrast requirements. We are reviewing these and will update colours where needed to improve readability.

Some video content may need additional accessibility improvements, such as thumbnails or alternative content for users with reduced motion preferences. We are reviewing this as part of our ongoing content management process.

Some third-party content, embedded tools or external systems may not be fully within our control. Where possible, we will work with suppliers or provide alternative ways to access the information.

Content that is not within the scope of the accessibility regulations

Some older PDFs or documents may not be within scope if they were published before 23 September 2018 and are not needed to access an active administrative process.

However, where older documents are still required by users, we will aim to provide the information in an accessible format on request.

Live video streams are exempt from meeting the accessibility regulations. Where recorded video is published after a live event, we will aim to make it accessible where reasonably possible.

What we are doing to improve accessibility

Recent website-level accessibility improvements have been completed across the websites.

We are continuing to improve accessibility by:

reviewing PDFs and downloadable documents
improving colour contrast where required
making sure future PDFs and documents are created accessibly
improving heading structures across pages and posts
reviewing video content and reduced motion requirements
reviewing third-party content, embeds and systems where possible
providing guidance to staff responsible for publishing website content

Accessibility is an ongoing process, particularly where new pages, posts, images, videos and documents are added to the websites.

Preparation of this accessibility statement

This statement was prepared on 1 May 2026.

These websites were reviewed following accessibility improvement work completed in March 2026:

The review included a mixture of manual and automated checks across a sample of pages, templates and content types. This included reviewing navigation, keyboard accessibility, page structure, headings, colour contrast, reduced motion support, responsive behaviour and downloadable content considerations.